What RV Customers Want the Industry To Know! with   The couple behind StressLess Camping led a discussion with the RV Women’s Alliance on the topic of “What RV customers would like to tell the RV industry. This was an opportunity for members from across the RV industry–manufacturers, suppliers, campgrounds, and dealers to gain insight…

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In March, Troy Becktel presented at our Coffee, Lunch, and Learn on the topic of customer service, which is not a department, but rather a commitment to “best in class” interaction skills. Whether the brand is yourself or your organizations, it is imperative that you know what is important. In the previous session, Troy shared…

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Procrastination is a habit that everyone experiences. It’s a pricey form of self-sabotage that can prevent you from finishing important projects, accomplishing big goals, and enjoying the results of a job well done. On Friday, May 21, Sandra Lane joined us for a Coffee, Lunch, and Learn where she taught participants important strategies to outsmart…

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Everyone knows the value of internships, but does your organization run a strong intern program that maintains a pipeline of highly qualified candidates for full-time roles? Internships and other forms of experiential education help students make a seamless transition to the world of work and are a perfect vehicle to increase retention rates, complete short-term…

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In this RV Women’s Alliance Coffee, Lunch, and Learn, we were joined by Nicole Greer aka The Vibrant Coach. This session was designed to help attendees get clear about their vision and the supporting communication and business acumen necessary to execute it fully. In essence we explored what is POSSIBLE and put in WRITING the…

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Drab to Fab, a signature program from the RV Women’s Alliance, has been underway for six months. As we get closer to the conclusion of the project and the reveal of the fully renovated RV, it is the perfect time to hear from the women who have volunteered for the project. On Friday, April 9,…

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Customer Service is not a department, but rather a commitment to “best in class” interaction skills. Whether the brand is yourself or your organizations, it is imperative that you know what is important. During our most recent Coffee, Lunch, & Learn we shared the keys to a “most desired brand” roadmap. On Friday, March 26,…

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To meet the needs of the growing outdoor industry, RV resorts and campgrounds have to adjust. And no one knows that better than Larry Wassam. On Friday, March 19, we discussed what customers’ expectations are in several areas: hookups, amenities, pricing and non-RV rental accommodations. Larry Wassam is the president of Wassam Sales & Marketing…

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On the eve of the RV Women’s Alliance’s Second Anniversary, the volunteer leaders of the Alliance provided an overview of the latest updates from the sponsorship, marketing, events, and membership committees, as well as shared the 2021 goals and objectives. Watch the full video below: Event sponsored by Truck System Technologies

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